Privacy Policy

At Haacke Empreendimentos, we take your privacy seriously. This Privacy Policy aims to provide clear and transparent information on how we handle our users' personal data, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13,709/2018) and other applicable legislation. Our goal is to ensure security, privacy, and transparency in the use of your information.

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1. Collection of Personal Information:

We collect personal data in several ways, provided directly by you or automatically through interactions with our website.

• 1.1. Data Provided Directly by the User:

  • Registration Information: Full name, CPF (Tax ID), email address, phone number, residential address, date of birth, and other data requested during the registration process or interaction with our services.

  • Transaction Information: Bank details, credit or debit card numbers, payment information, and any other data required to process financial transactions.

  • Communication Data: Information provided when interacting with us, such as filling out contact forms, participating in surveys, promotions, or requesting customer support.

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• 1.2. Automatically Collected Information:

  • Browsing Data: IP address, browser type, operating system, average time spent on pages, pages visited, referring URLs, and other data collected via cookies and tracking technologies.

  • Geolocation: Approximate or precise location data, as permitted by your device settings.

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2. Use of Collected Information:

We use your personal data for the following purposes:

• 2.1. Service Provision:

  • Processing and managing financial transactions, purchases, and service requests.

  • Identity verification and account security.

  • Personalizing the user experience based on preferences and browsing behavior.

  • Providing customer support and troubleshooting technical issues.

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• 2.2. Communication:

  • Sending transactional communications, such as order confirmations and invoices.

  • Sending newsletters, promotional offers, and updates about products and services, subject to prior consent.

  • Responding to inquiries, questions, or complaints.

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• 2.3. Analytics and Improvements:

  • Monitoring usage metrics, such as website traffic and browsing behavior.

  • Conducting statistical analyses for continuous improvement of services, products, and content.

  • Researching and developing new products or features.

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3. Data Sharing Personal data may be shared under the following circumstances:

• With Service Providers and Vendors: To facilitate service delivery, including payment processors, hosting providers, marketing services, and data analytics partners.

• With Governmental or Regulatory Authorities: When required by law, regulation, legal process, or official requests.

• In Corporate Transactions: In events of mergers, acquisitions, asset sales, or similar corporate restructuring, data may be transferred to the involved parties.

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4. Security of Personal Data:

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or destruction, including data encryption, access controls, and monitoring for suspicious activity. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

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5. Data Retention:

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, regulation, or contract. Upon expiration of the retention period, data will be deleted or anonymized, unless statutory retention is required.

 

6. User Rights Under the LGPD, you hold the following rights regarding your personal data:

• Confirmation and Access: Right to confirm the processing of and access your personal data.

• Correction: Right to request correction of incomplete, inaccurate, or outdated data.

• Anonymization, Blocking, or Deletion: Right to request anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data.

• Portability: Right to request the transfer of your data to another service provider.

• Revocation of Consent: Right to revoke your consent at any time.

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7. Changes to this Privacy Policy:

This policy may be updated periodically. We recommend checking this page regularly to stay informed about any updates.

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8. Contact Us:

For questions regarding this Privacy Policy or to exercise your rights, contact us through our website channels or via email: atendimento@haacke.com.br.